State Farm® Insurance Agent Justin Shelby

"Erica was very helpful."

"Lacey with Justin Shelby is beyond helpful. In a world overrun with automated answering services, Lacey is a breath of fresh air. She always goes above and beyond. I highly recommend Justin Shelby State Farm"

"She was very friendly and very helpful!"

"She was very helpful, and explained everything in detail and answered all my questions and she had the best customer service I ever experienced. She deservesa raise."

"Miss Erica was the one that helped us to find the best rate for our car insurance and also set us up with renters insurance which is wonderful. She made the process very easy, answered any questions that I had and was quick to respond. I could not say enough good about her and look forward to working with their company for a long time. I love the fact that not only can you use the app to do what you need to do but you can also text a phone number instead of always calling to speak to someone. I highly recommend them if you are needing insurance of any sort to meet your need. I know they will help quickly and get you taken care of!"

"Our agent Erica was so informed and helpful. We saw serious gaps in our home coverage, she helped us with that and we ended up paying 35.00 a month less for full coverage for 2 vehicles than we were paying for limited liability on one. If you want the best coverage for the lowest price, please give her a chance, she'll make it worth your time."

"Erica was very helpful with setting up my auto and home insurance everything was handled quickly over the phone"

"Erica was wonderful, friendly and knowledgeable. We were beyond pleased with the service she gave us. Would definitely recommend."

"Ashley was wonderful to work with. Would recommend her 💯."

"Lacey was very helpful and went up and beyond to help me"

"Erica, with Justin Shelby State Farm, was so kind, informative, and easy to talk to! I called looking to get an auto quote, and she broke everything down for me so nicely and made the process super smooth and easy! I am definitely not super educated when it comes to insurance, but she answered all of my questions perfectly! I would highly recommend her to anyone looking for an insurance agent!"

"Lacey is absolutely amazing!! Always so kind and goes above and beyond our expectations on whatever it is we need. Even when my daughter and her boyfriend were injured in the hail storm, she was so concerned about them in general, and even wanted me to keep her updated on them. She's absolutely THE BEST!! Love her!!!"

"Lacey always does a great job. Found all the info I needed and answered my questions."

"Erica helped me out a lot and got me a great quote!"

"I don’t usually take the time to write reviews, but Erica truly deserves it. From the very first conversation, she stood out as someone who genuinely cares; not just about doing her job, but about helping people feel confident and taken care of. She is incredibly personable and easy to talk to, which made what could have been a stressful process feel simple and comfortable. On top of that, her knowledge and professionalism were obvious in every interaction. She answered all of my questions clearly, never made me feel rushed, and took the time to make sure I understood everything. What really made the difference for me is that I never felt like “just another customer.” Erica treated me like a person, not a number, and that level of care is rare. She is the sole reason I chose State Farm, and I’m genuinely grateful I had the chance to work with her. If you’re looking for someone who is kind, knowledgeable, and truly goes above and beyond, I highly recommend Erica."

"Great service! I just got set with new insurance and the agent who helped me explained everything very well and was really helpful and friendly"

"Super nice service! I had an easy time updating new information, and got help with anything I needed to know."

"My husband inadvertently answered a call after inquiring online re: insurance quotes & that was the best decision EVER! Ashley was not only personable, helpful & professional that we made the decision right then to change to State Farm Insurance. We are beyond ecstatic at the savings, but there's someone we can reach out to for questions!! THANKS SO MUCH!!!!"

"We have really enjoyed working with Erica. She is TOP NOTCH! Very personable and answered all our questions without all the insurance Mumbo Jumbo. We've recommended her to several people. We look forward to working with her in the future. She always gives a call back at appropriate times as well! Go see her you wont be disappointed!"

"Erica has probably been the best insurance professional I've ever had the pleasure of speaking to! The amount of money she helped me save is astronomical! I couldn't have asked for a better representative! Thanks a bunch Erica!!"

"Lacey was very helpful when I came in to update my vehicle information."

"Lacey was very helpful. She responded to my email and followed up with a phone call. She was very friendly and able to answer all of my questions. It's nice to work with friendly people who I can contact however works best for my busy schedule. Thank you State Farm!"

"Lacey is very helpful and kind any time I have a question she's more than happy to help"

"My agent Lacey is so amazing, I wouldn’t trade her for the world! She is so tremendously helpful and kind, she feels more like a close friend than an insurance agent! Would recommend her to anyone and everyone. :)"

"Have only spoken on the phone but I have been getting nothing but positivity and patience from Erica.. She is making our transition and added home owners insurance extremely easy for me to understand and that is very , very important... was excited when we found out that we knew her and had worked with her in the past and it is nice to work with a familiar person...."