State Farm® Insurance Agent Justin Shelby

"I got more coverage for half the price"

"We have been with State Farm Insurance for 30+ years. They have always taken care of us if something happens! Always friendly when you call and quick to assist us with whatever we need!"

"They did a good job and helped me save money 💰"

"Justin Shelby office at West planes does a great job handling. My affairs for me, Lacey is a Rock star"

"Erica is wonderful! She explained everything very well! She added stuff that we didn’t even know weren’t included in our other policy."

"Ashley at State Farm was absolutely wonderful! Excellent customer service! I would recommend her to all my friends and family. Quotes us much cheaper prices and made us a believer! Thank you again!!"

"Erica Lee took very good care of me. She was very kind & helpful & got me the coverage I needed at an affordable price! Thank you Erica!"

"As always. Very prompt and courteous. Thank you"

"Lacey is very sweet and kind. Called to remind me of my payment and she is always so pleasant."

"I have dealt with several insurance agents in my life, and I can't think of any that were "bad" insurance agents, however, my experience with Erica, has been a cut above the rest. She is fast, her rates have impressed me EVERY time I've needed one, and each conversation has been just as pleasant as could be. I highly recommend giving her a chance to help you get covered."

"Friendly, fast, personal service. A pleasure to work with."

"The service is always responsive & efficient. Its a pleasure getting to speak to someone and it be on a personal level not so script or corporate like. We are so happy we made the switch!! Thank you Justin and Emma for your guidance in choosing what works best for our insurance needs."

"Erica was awesome she got me what i needed at a good price. She tells ya the truth and is great to work with"

"Lacey answered all my questions and was a big help!"

"Very professional, polite employees. They actually listen to you (I mean actually listen to you) and answer every question with a caring heart. You definitely get treated with so much care you feel like you was family by the time you walk out the door. The I'm just here for the paycheck attitude, vibe, tone and actions are not a thing that you have to worry about receiving from this group of employees. Lacey welcomed my (what I thought was) smallsilly dumb stupid and what I thought didn't matter questions with open arms and made sure every single little thing was answered and was explained in detail to the very end if you didn't understand something. She definitely made sure you knew and felt comfortable asking any kind of question no matter how big, small, serious or irrelevant. Home is where state farm is. The whole family if employees in this building work as 1 whole and as a team. They definitely hold everything in the highest and biggest gold platter and with the up most respect, care, compass and hospitality you feel like you are at grandma's house and don't want to leave. Definitely highly recommend."

"I've had the pleasure to have been working with Lacey! She is always very pleasant and expeditious! Whenever I have a question, she takes the time to answer it. When I need a "proof of insurance" card to keep on me, she texts it over to me while we're on the phone. I have issues with my e-mail not wanting to open attachments so this helps tremendously and I can keep it on my phone. I don't need to worry if I have ink in my printer and paper copies get ruined many times in my wallet or glove box. I took out my 2nd policy with State Farm because of Lacey and her demeanor! And old friend of mine is an agent at a competing Insurance Agency and has been trying to steal me for about a year. Even with a quote that is a little less per month (only $10/month), I won't switch. Quickness, Kindness and Knowledge mean more to me than a few bucks. If you're looking for Auto Insurance, give Lacey at State Farm a call. You'll be glad that you did.

Sincerely,
John A.Chase"

"Spent some time with Erica this evening. She did a great job explaining all the different options that they offered for me. She got me a quote for auto insurance that beat my old insurance."

"Erica was very helpful."

"Lacey with Justin Shelby is beyond helpful. In a world overrun with automated answering services, Lacey is a breath of fresh air. She always goes above and beyond. I highly recommend Justin Shelby State Farm"

"She was very friendly and very helpful!"

"She was very helpful, and explained everything in detail and answered all my questions and she had the best customer service I ever experienced. She deservesa raise."

"Miss Erica was the one that helped us to find the best rate for our car insurance and also set us up with renters insurance which is wonderful. She made the process very easy, answered any questions that I had and was quick to respond. I could not say enough good about her and look forward to working with their company for a long time. I love the fact that not only can you use the app to do what you need to do but you can also text a phone number instead of always calling to speak to someone. I highly recommend them if you are needing insurance of any sort to meet your need. I know they will help quickly and get you taken care of!"

"Our agent Erica was so informed and helpful. We saw serious gaps in our home coverage, she helped us with that and we ended up paying 35.00 a month less for full coverage for 2 vehicles than we were paying for limited liability on one. If you want the best coverage for the lowest price, please give her a chance, she'll make it worth your time."

"Erica was very helpful with setting up my auto and home insurance everything was handled quickly over the phone"

"Erica was wonderful, friendly and knowledgeable. We were beyond pleased with the service she gave us. Would definitely recommend."