State Farm® Insurance Agent Justin Shelby

"My agent Lacey is so amazing, I wouldn’t trade her for the world! She is so tremendously helpful and kind, she feels more like a close friend than an insurance agent! Would recommend her to anyone and everyone. :)"

"Have only spoken on the phone but I have been getting nothing but positivity and patience from Erica.. She is making our transition and added home owners insurance extremely easy for me to understand and that is very , very important... was excited when we found out that we knew her and had worked with her in the past and it is nice to work with a familiar person...."

"Erica is an amazing agent, she was very friendly and professional. 11/10 recommend her!"

"Thank you Lacey for the great help in getting the information I needed for billing and the guidance for upcoming changes and the information for that new policy. Pleasant to speak with and so very helpful."

"Lacey is amazing to work with and very helpful to me no matter the question or problem I had and went above and beyond to help me. She made it very easy to understand all the things going on with my insurance and explained everything to me. She also takes the time to talk and make sure I understand what is going on and keeping me informed on price changes and why. Love love her ❤️"

"Lacey is always so helpful and sweet! She does a great job!"

"Lacie, was very helpful. I do not like change, but she made it very comfortable for me, helped me understand what was best for me. Thank you Lacie."

"Erica S Lee is great... Awsome to work with..A+++"

"Erica was able to save me over $160 per month on Auto insurance. She is friendly and always has your best interest at heart. She also got me a health policy so that if i end up admitted into the hospital i will receive $3500 to cover my deductible! I highly recommend you see her and save yourself hassle and money!"

"Lacey got me set up with auto insurance and will be adding life insurance to my plan in the near future. Got 2 vehicles covered for the price of one anywhere else. Lacey is a life saver"

"Lacy, who works for Justin Shelby at State Farm Insurance just called to let me know my premium is being reduced. She was very professional and we had a fun chat."

"Lacy is always very polite . Kind and professional. She works with you and takes time to listen."

"I had requested a quote for home and auto insurance and received a call from Erica the very next day. She was super friendly and very patient with me while I searched for all necessary info she needed. They beat my current rates drastically. I recommend anyone looking for insurance to get a hold of Erica for any insurance needs!"

"Great job getting a coverage in a timely matter during my relocation,and at a good rate! For my Ford!!!!"

"Ericka went above and beyond to make sure my kids have life insurance. Due to the amount of accidents in the area the employees stayed late to ensure their customers were insured. I'm glad to have an insurance company that cares that much for their customers. I definitely recommend Justin Shelby State farm to people I know. :)"

"Lacey from the west plains office has been such a great help to me with any insurance need I’ve had. She always goes above and beyond to help with the utmost of professionalism and efficiency. I’ve been with State Farm for over 30 years and they have consistently given me better coverage and rates all these years."

"Telisha is phenomenal had my insurance quoted and ready to go right away"

"Justin Shelby State Farm is top notch. His entire staff is great, especially Lacey and Karen. I've always had great interactions with them."

"Lacey is always amazing to work with when you have a question or taking care of your account. She goes above and beyond."

"Lacey helped me and is the best! Thanks a bunch"

"We’ve been with Justin Shelby for 8+ years and have had all great experiences! Today I spoke with Telisha and she was very helpful with great customer service. 🤩"

"Erica Lee always goes above and beyond to help me and family. She has amazing communication skills explains everything to me thoroughly. I appreciate her so much. She always gets me the most coverage for the lowest price."

"Lacey is the best! She is very knowledgeable and friendly. Just the best!!"

"Lacey was very friendly and helpful."

"Erica was the BEST! She made everything so quick and easy. It was a very pleasant experience!"