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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Carrie Wallin

September 7, 2023

5  out of  5 rating by Carrie Wallin
"Highly recommend! I was recommend to Lacey and had my mother let her know i was interested in swapping insurance, without any hesitation she contacted me. She has been very sweet patient and kind. I have went from paying $280 for full coverage on my car to a payment of $230 for my car, life & renters. Thank you Lacey for all of your time & help and for saving me a little extra $, as a single mama of three it makes a big difference 🤍"

Garrett Dalrymple

August 22, 2023

5  out of  5 rating by Garrett Dalrymple
"Ashley took care of me and my girlfriend and I can absolutely say that she did a STELLAR job! She got me a better quote than anywhere else AND it was quick and convenient! I 10/10 recommend!"

Mike Olberding

August 7, 2023

5  out of  5 rating by Mike Olberding
"All of my auto, homeowners, and life insurance policies are with State Farm and Justin Shelby. State Farm is a great company, Justin Shelby is a great agent, and Lacy makes both State Farm and Justin Shelby a pleasurable place for me to find answers to my questions. Lacy's help and patience with my sometimes repetitive inquiries are outstanding. I not only get an answer to my questions, but I also get a very knowledgeable and personable person to assist me. Lacy is a real good neighbor!!!"

Roy Estabrook

August 4, 2023

5  out of  5 rating by Roy Estabrook
"I have experience going through insurance agents before. I am older than I want to be just saying. Ashley has been by far the most patient understanding and friendly agent I have ever dealt with. She talked me through everything explained everything to me thoroughly. She was patient with me as far as getting back to me I missed her call she missed my call I missed her call she missed my call until finally the phone tag was over today on the 4th of August. We finalized getting the insurance set up and now I am a happy customer of State farm. She deserves all the praise and honor you can give her she's friendly she sounds very cheerful she sounds like she is a very happy and good person. And from me to Ashley thank you very much"

Megan McDaniel

August 4, 2023

5  out of  5 rating by Megan McDaniel
"Very pleased with doing business with Ashley! Helped save me ALOT"

Leslie Theriault

August 3, 2023

5  out of  5 rating by Leslie Theriault
"Ashley sure knows her stuff! Great experience with her. Saved me over $120 per month!"

Chelsie Thornton

August 2, 2023

5  out of  5 rating by Chelsie Thornton
"I was struggling to find a good price on my auto and homeowners insurance policies and Nic was able to get me exactly the coverage our family needed at a price we can afford. Finally, after months of searching, we can now rest easy knowing that our assets are securely covered! Thanks State Farm!"

Joseph Hedrick sr

July 23, 2023

1  out of  5 rating by Joseph Hedrick sr
"State Farm screwed up on my mothers life insurance making the funeral home Robertson Drago when all they were told was to pay the cost of the 2 hour service they even stated that any overage would be returned to me but when I went to the FH to retrieve it the check they wrote was BOGUS not worth the paper it is written on because apparently State Farm listed Robertson Drago as beneficiary who ever heard of such nonsense so the over payment that was going to be used for her final utility bills and hospital bills sits in Robertson Dragos bank account I’ve spoke to attorneys over the phone who state RD is in the wrong so now I have to retain an attorney to get back the overpayment of $4397.00 because Robertson Drago are money hungry grubs and State Farm doesn’t know their sss from a hole in the ground $10,00O for a quaint 2hout showing locally before going to her REAL FUNERAL AT BOCKEN IN HAMMOND INDIANA NICE GOING STATE FARM AND GRBBY LITTLE ROBERTSON DRSGO"

Austin Miller

July 17, 2023

5  out of  5 rating by Austin Miller
"Very nice office. Everyone was really friendly and respectful. Nic helped me with everything I needed and answered every question I had. Definitely a great place to do business."

Tanzi Lusk

July 14, 2023

5  out of  5 rating by Tanzi Lusk
"Lacy could be #1 with a little help from Karen! You girls rock it everyday! Thanks for all you do for us and all our needs! Stay awesome!"

Malenda Brotherton

July 12, 2023

5  out of  5 rating by Malenda Brotherton
"I speak to Lacey and Karen for anything I need and they are always so courteous and helpful! I've have State Farm now for 9 years and haven't had any problems."

John Smith

June 28, 2023

5  out of  5 rating by John Smith
"Great folks there."

Jennifer Scheliga

June 23, 2023

5  out of  5 rating by Jennifer Scheliga
"Amazing ladies in the office!"

Carolyn Danahy

June 23, 2023

5  out of  5 rating by Carolyn Danahy
"Ashley was so very nice and helpful! She did a great job. I really appreciate her assistance 😁"

Corinne Feldman

June 22, 2023

5  out of  5 rating by Corinne Feldman
"Ashley was amazing! She helped me get everything I needed. Explained everything so well also!"

Brittany Shaffer

June 15, 2023

5  out of  5 rating by Brittany Shaffer
"Saved so much money when I switched for tons more coverage! I was shocked and very thankful! Best insurance around hands down. And the people are all so kind! HIGHLY recommend switching!!"

Cassandra Lewis

June 14, 2023

5  out of  5 rating by Cassandra Lewis
"Very professional office. They were able to efficiently switch our insurance and save us a good bit of money! Highly recommend!"

Linda Lewis

June 13, 2023

5  out of  5 rating by Linda Lewis
"I was very impressed with the professionalism from everyone in this office including Nic, Ashley, John and Lacey! They all helped me with all my insurance needs. I'm very pleased! I highly recommend them to everyone!!"

Cassie De Los Santos

June 2, 2023

5  out of  5 rating by Cassie De Los Santos
"I had the privilege to speak with Ashley today. She was very helpful and pleasant. She took her time to get all my questions answered. We need more citizens in the world like her. I appreciate all staff and I know I have the best auto coverage there is! Thank you again, Ashley!"

Nic Lewis

June 2, 2023

5  out of  5 rating by Nic Lewis
"Awesome office, great people, super knowledgeable, and they saved me a ton of money."

Joan Dietrich

May 15, 2023

5  out of  5 rating by Joan Dietrich
"Lacy was wonderful assistance and was extremely patient with my husband and me. This office has helped us over the years from catastrophes to minor fender benders."

Jenn Capeder

April 19, 2023

5  out of  5 rating by Jenn Capeder
"Ashley has made the process of switching to State Farm a breeze and has been so helpful. She was very quick, organized and professional when we began my policies and she was incredibly helpful when I had to file my first claim. I haven’t been a customer long, but overall am very impressed so far!"

Rick D

April 17, 2023

5  out of  5 rating by Rick D
"We dealt with Justin and Lacey during a recent claim. Both made the whole process simple. Thanks guys!"

Anita Brown

April 14, 2023

5  out of  5 rating by Anita Brown
"Very friendly and helpful! Thank you Lacey"

Annette Morgan

April 13, 2023

5  out of  5 rating by Annette Morgan
"Ashley is always so helpful and fast! Very friendly and professional; easy to work with!!"