State Farm® Insurance Agent Justin Shelby
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Tiffany Mckee
September 26, 2026
"Ashley was extremely helpful and was able to get me better insurance for way cheaper then what I was paying previously!"
Veniamin Petresku
September 25, 2026
"Erica was wonderful, she has the knowledge and kindness to keep my business my family and i are very thankful for her."
Cordell Surface
September 24, 2026
"Lacey is very polite and helpful with all my questions. She really helps understanding the insurance and claims process easy."
"Thanks, Cordell! We appreciate you! "
JD
September 23, 2026
"Lacey for years has been so helpful for me and my son. And with Lacey's help when my son had two different claims through the years, State farm was very quick and reasonable with settling."
Stuart Ziegler
September 23, 2026
"Lacey and Emma have both been extremely helpful and kind in my experience with State Farm. I would recommend their services to others. Thank you!"
Thomas kicktail
September 22, 2026
"Everyone is very helpful and professional especially Emma she’s always pleasant to work with"
Tristyn Morgan
September 18, 2026
"Emma was absolutely amazing. Just moved back from out of state and she made the whole insurance process super easy"
larry moore
September 18, 2026
"Miss Emma was very helpful! Thank you so much"
"Thanks Larry! We appreciate you! "
Laurin Shockley
September 16, 2026
"I highly recommend working with Erica! She was incredibly helpful and responsive throughout the entire process. She took the time to explain everything clearly, answered all of my questions. If you’re looking for an insurance agent who is trustworthy, knowledgeable, and easy to work with, I definitely recommend her!!"
"Thanks Laurin! We appreciate you trusting us with your insurance needs! "
John Smith
September 14, 2026
"Great folks there. Lacey Brotherton was a true blessing. Thank ya'll"
"Thanks John, we think your pretty great too!! We appreciate you trusting us with you insurance needs! "
Jessie Bennett
September 13, 2026
"Lacey and Ashley were very helpful throughout the process of applying for car and life insurance. Her patience was outstanding."
"We appreciate you Jessie! Congratulations on protecting your family with life insurance! "
Nogard3213
September 11, 2026
"Very nice and super friendly with every interaction"
"We appreciate you! "
Susie Savant
September 10, 2026
"Lacey was very friendly and helpful. She explain to where we understood."
"Thanks Susie! The team does a great job of keeping things simple and explaining everything! We appreciate you! "
Bruce Dimo
September 4, 2026
"Emma was professional and made our phone call and business very painless she was very well mannered and happy and upbeat also"
"Thanks Bruce! We appreciate you and your business! "
Sante Fe Borgman
September 4, 2026
"I love state farm the insurance is great and not super expensive. The people are always really nice"
"We appreciate you trusting us with your insurance needs! "
Cody Gregory
September 2, 2026
"Erica and the rest of the team up there are ALWAYS fantastic. Never once have I had an issue they couldn't resolve, and have always done it with a smile and the kindness of famIly. I will not go anywhere else, not even to any other State Farm. This is the creme of the crop. They are always prompt, kind, and strive to make your day better."
"We appreciate you being part of our State Farm family! "
Brandon Brawley
August 31, 2026
"Coverage was good. Lots of help with a claim. Prompt payment and great communication"
"Thanks Brandon! We appreciate you trusting us with your insurance needs!"
Alexandra Howe
August 31, 2026
"I spoke with Erica at the Justin Shelby location. I needed help removing two vehicles and adding a new one I just purchased on Friday. She was very friendly and awnsered the questions I had regarding the changes to my policy."
"Thanks so much, Alexandra! I’m so glad the team was able to help you out quickly! "
Manuel Mendez jr
August 28, 2026
"Tyler from State Farm in west plains helped me with a quote that was 300 dollars less the shelters, progressive and the general thank you west plains State Farm"
"I’m so glad we were able to save you so much money and get a local agency for your insurance needs! We appreciate you! "
Francine Franck
August 28, 2026
"Great customer service, there from start to finish."
"Thanks so much Francine! We strive to give the most professional and easy to understand advice! "
Jessica Shoemake
August 27, 2026
"Wonderful service and great pricing! Erica was very kind and helpful with everything. Thank you!"
"I’m so glad we were able to get you savings and have a local office to help with any questions and concerns! We appreciate you!"
Kaden Macias
August 27, 2026
"Worked well to help me save and have more benefits to save with than what ive had in the past, very glad to have cheaper insurance that works with my budget"
"Saving people money and providing great local service is what we strive to do! "
Katherine Austin
August 25, 2026
"All of my questions were answered and the changes I wanted to make to my policies were handled smoothly!"
"I’m so glad we could answer all your questions and provide the local customer service you deserve. We appreciate you! "
Jo-Lynne Worster
August 24, 2026
"I love State Farm. They are always so nice, they are also very professional. They contacted me when they were able to give me a better rate than the company I was with and have always been very understanding when I had issues with anything. Justin is also very nice and actually works at the office, unlike so many people that own their own business.
I have nothing but good things to say about ALL of the staff I have talked to there. They are always willing to give me the time and information I need. Karen took a great deal of time with me today to help me get just the right insurance on my new car.
THANKS KAREN!!!!"
"We appreciate you so much, Jo-Lynne! Thanks for trusting our office with all your insurance needs. "
Calva Jones
August 24, 2026
"Erika was very helpful and sweet. She represents your company very well."
"Thank you so much! Erica and the team do a great job of taking care of our customers! "