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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Patty Smith

Patty Smith

March 3, 2025

5  out of  5
rating by Patty Smith
"I recently had the pleasure of working with Ashley with Justin Shelby State Farm insurance agency. She made the insurance process a lot easier than I was expecting. She was very friendly, knowledgeable, and ready to answer all questions, and I had a lot. I highly recommend her to anyone looking for an insurance agent that puts customers first. Patty S."
We responded:
"Thanks for recommending Ashley and our team, Patty! She really is amazing! We appreciate you and we're always here to help!"
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Janel Collins

February 24, 2025

5  out of  5
rating by Janel Collins
"Ashley was great!!"
We responded:
"We agree - Ashley really is the best! Thanks for the shout out, Janel. We'll make sure to pass it to her"
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Tressa Pressley

February 11, 2025

5  out of  5
rating by Tressa Pressley
"I called Ashley asking for help in resolving a matter. She was very sweet and helpful and got everything taken care of quickly!"
We responded:
"Thanks for the review, Tressa! We’re glad to hear Ashley was able to help you efficiently. She's really the best!"
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Luna Fortech

January 29, 2025

5  out of  5
rating by Luna Fortech
"Great customer service from Ashley"
We responded:
"Thanks Luna! We'll pass the shoutout to Ashley"
Profile photo of Grace

Grace

January 24, 2025

5  out of  5
rating by Grace
"Very friendly staff! Lacey is so kind and caring 💗"
We responded:
"Thanks Grace! My team and I appreciate you! "
Profile photo of Bradley Barks

Bradley Barks

January 21, 2025

5  out of  5
rating by Bradley Barks
"Ashley was very helpful in getting me the best premium on the market for my life insurance policy… even a month after having a major surgery. She was very knowledgeable explaining all the benefits and made sure I had the most coverage within my budget for my family. No high pressure sales or annoying phone calls. The process was very smooth and I’m happy with the coverage I was able to get. One of the best decisions I’ve made and I strongly will recommend to everyone."
We responded:
"Thanks for taking the time to write us a review, Bradley. We appreciate your recommendation and are glad you're happy with your coverage. Our team is always here to help you!"
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Martin Hines

January 21, 2025

5  out of  5
rating by Martin Hines
"Thank you for your involvement in the community."
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Lynn Lappe

January 16, 2025

5  out of  5
rating by Lynn Lappe
"Very helpful and polite. When I had a claim last year they responded rite away."
We responded:
"So glad we could help out, Lynn. Thanks for the review!"
Profile photo of Judy Peterson

Judy Peterson

January 7, 2025

5  out of  5
rating by Judy Peterson
"Ashley is very professional, very caring about helping me find the right policy for me. She also takes the time to answer my questions correctly. She is an asset to your company. Kristopher Clubine"
We responded:
"Thanks so much for recommending our insurance products and recognizing Ashley for her excellent customer service! We appreciate you trusting us!"
Profile photo of Daniel Woolsey

Daniel Woolsey

October 18, 2024

5  out of  5
rating by Daniel Woolsey
"A+ Excellent to do business with!!"
We responded:
"Daniel, please know that my team and I will always be here to help support your insurance needs. Thank you. - Justin"
Profile photo of Anthony Bryan

Anthony Bryan

September 3, 2024

5  out of  5
rating by Anthony Bryan
"Lacey, works at the front desk at Justin Shelby State Farm. Is fantastic. She's been entirely helpful and personable for the duration of my claim. She remembered everything about me and everything we had ever discussed. It's nice to see someone who still cares in this business. Thank you Lacey!"
We responded:
"Anthony, Lacey is the best, thanks for leaving her such a great review! - Justin "
Profile photo of Chuck Miller

Chuck Miller

July 26, 2024

5  out of  5
rating by Chuck Miller
"From the front desk to the back office is full kindness, courteous and great information, can't say much more than that. They are awesome people and I'm Glad to be part of this awesome group of people."
We responded:
"Chuck, reading your positive review made our day! Your experience with our team is exactly what we strive for. Thank you for sharing! - Justin "
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Alissa Trivitt

July 15, 2024

5  out of  5
rating by Alissa Trivitt
"Lacy was very professional, bubbly, had a great attitude and made sure all of my questions were thoroughly answered."
We responded:
"Thank you Alissa! Lacey is a key part of our customer service team! We appreciate customers like you. "