State Farm® Insurance Agent Justin Shelby

"As a first time person of sorting and trying find and understand the difference in life insurance Ashley was very formative. Not only did she make sure I was up to date on my car Insurance she made sure I understood the differences in the life insurance department. I would recommend Ashley times 10 to anyone who is seeking any information about car or life insurance."

"Justin Shelby's folks in the West Plains office have been great to work with. From the contact through the website, then meeting with us to get the paperwork done to insure our vehicles, it has been a great experience. We then had them insure our home. I would highly recommend them. By the way, after hitting a deer within a few weeks of changing over to State Farm, the claims process was very easy they were extremely helpful."

"I have experience going through insurance agents before. I am older than I want to be just saying. Ashley has been by far the most patient understanding and friendly agent I have ever dealt with. She talked me through everything explained everything to me thoroughly. She was patient with me as far as getting back to me I missed her call she missed my call I missed her call she missed my call until finally the phone tag was over today on the 4th of August. We finalized getting the insurance set up and now I am a happy customer of State farm. She deserves all the praise and honor you can give her she's friendly she sounds very cheerful she sounds like she is a very happy and good person. And from me to Ashley thank you very much"

"I worked with Ashley on getting insurance for my car and she was very friendly very understanding. I will definitely continue to do business with this company seeing as how they are very personable and very considerate of their customers. Definitely not going anywhere."

"Highly recommend! I was recommend to Lacey and had my mother let her know i was interested in swapping insurance, without any hesitation she contacted me. She has been very sweet patient and kind. I have went from paying $280 for full coverage on my car to a payment of $230 for my car, life & renters. Thank you Lacey for all of your time & help and for saving me a little extra $, as a single mama of three it makes a big difference 🤍"

"All of my auto, homeowners, and life insurance policies are with State Farm and Justin Shelby. State Farm is a great company, Justin Shelby is a great agent, and Lacy makes both State Farm and Justin Shelby a pleasurable place for me to find answers to my questions. Lacy's help and patience with my sometimes repetitive inquiries are outstanding. I not only get an answer to my questions, but I also get a very knowledgeable and personable person to assist me. Lacy is a real good neighbor!!!"

"I was struggling to find a good price on my auto and homeowners insurance policies and Nic was able to get me exactly the coverage our family needed at a price we can afford. Finally, after months of searching, we can now rest easy knowing that our assets are securely covered! Thanks State Farm!"

"State Farm screwed up on my mothers life insurance making the funeral home Robertson Drago when all they were told was to pay the cost of the 2 hour service they even stated that any overage would be returned to me but when I went to the FH to retrieve it the check they wrote was BOGUS not worth the paper it is written on because apparently State Farm listed Robertson Drago as beneficiary who ever heard of such nonsense so the over payment that was going to be used for her final utility bills and hospital bills sits in Robertson Dragos bank account I’ve spoke to attorneys over the phone who state RD is in the wrong so now I have to retain an attorney to get back the overpayment of $4397.00 because Robertson Drago are money hungry grubs and State Farm doesn’t know their sss from a hole in the ground $10,00O for a quaint 2hout showing locally before going to her REAL FUNERAL AT BOCKEN IN HAMMOND INDIANA NICE GOING STATE FARM AND GRBBY LITTLE ROBERTSON DRSGO"