State Farm® Insurance Agent Justin Shelby

"I had requested a quote for home and auto insurance and received a call from Erica the very next day. She was super friendly and very patient with me while I searched for all necessary info she needed. They beat my current rates drastically. I recommend anyone looking for insurance to get a hold of Erica for any insurance needs!"

"Great job getting a coverage in a timely matter during my relocation,and at a good rate! For my Ford!!!!"

"Ericka went above and beyond to make sure my kids have life insurance. Due to the amount of accidents in the area the employees stayed late to ensure their customers were insured. I'm glad to have an insurance company that cares that much for their customers. I definitely recommend Justin Shelby State farm to people I know. :)"

"Lacey from the west plains office has been such a great help to me with any insurance need I’ve had. She always goes above and beyond to help with the utmost of professionalism and efficiency. I’ve been with State Farm for over 30 years and they have consistently given me better coverage and rates all these years."

"Telisha is phenomenal had my insurance quoted and ready to go right away"

"Justin Shelby State Farm is top notch. His entire staff is great, especially Lacey and Karen. I've always had great interactions with them."

"Lacey is always amazing to work with when you have a question or taking care of your account. She goes above and beyond."

"Lacey helped me and is the best! Thanks a bunch"

"We’ve been with Justin Shelby for 8+ years and have had all great experiences! Today I spoke with Telisha and she was very helpful with great customer service. 🤩"

"Erica Lee always goes above and beyond to help me and family. She has amazing communication skills explains everything to me thoroughly. I appreciate her so much. She always gets me the most coverage for the lowest price."

"Lacey is the best! She is very knowledgeable and friendly. Just the best!!"

"Lacey was very friendly and helpful."

"Erica was the BEST! She made everything so quick and easy. It was a very pleasant experience!"

"Erica was so helpful with our insurance needs. She went above and beyond for us. She answered so many questions and helped me to see we were very under insured on our house and helped us to save a bunch on our auto premiums. She was great!"

"Excellent to work with! Explained things well and helped us get the most coverage at the lowest price!"

"Erica and Lacey are wonderful always a great help!"

"Lacey is the best! She has done a great job on getting me the cheapest rate on car insurance than anyone else in town."

"Lacey done a great job. She is very nice and got us cheaper insurance than anyone else around. We look forward to continuing to work with her."

"I want to start off by saying that i was skeptic on which insurance company i wanted to reside with. Lacey was the representative who reached out to me to provide me with my auto insurance and when I tell you she is the most personable rep i have ever had the pleasure of speaking with, that would be an understatement… She is by far the realest person I have had the pleasure of speaking with! She was super quick with providing me the details, she had me laughing and cracking jokes all while doing a straight forward quote. I was reluctant enough to have her as my representative as she 1000% is an outstanding voice and face for this insurance firm! I couldnt be happier with my quote, with my coverage and most importantly my choice for my insurance coverage. I will continue to refer and recommend specifically to Ms. Lacey Brotherton as she is a sweetheart and treats and speaks to you like an actual person rather than a statistic or number, as any person should. It shows that she is passionate about her career, and she does not lack empathy or compassion! Thank you so much again Lacey! I so look forward to continuing my coverage with you for a long time to come! Thank you for being YOU in short!"

"Great place to do insurance with! I’ve been with them since I started driving and they’ve done me so well."

"The account rep, Lacey, I spoke with today overly exceeded my expectations and was very quick about account changes to my policy,and I do recommend this company at the upmost highest recommendation for all of anyone's auto/home/life/& any other insurance needs. With great respect Mr. J. Sage"

"Trying to manage insurance and buying property from 1300 miles away has many obstacles, Erica made it easy, seamless and reassuring. The customer service was exceptional but the way she was personally invested in taking the time to invest into our needs is what made us choose State Farm. After much research and cost comparisons for the product we felt because of her effort, honestly and transparency they would be the most trusted for our family. Thank you Erica"

"Agent Erica was awesome... She had a great sense of humour all while helping me out by setting up my acct AND saved me $30/month.... I loved working with her... She wasn't a "stuffed shirt" kind of agent... I would recommend anyone I know wanting to check out new or transfer policies to ERICA at Justin Shelby State Farm ... Thank you, Erica, for your sincere and helpful with a good policy ."

"The agent Erika was very helpful and was able to find me the best fit for the Jeep I was adding to my other policies."

"Erica strived to offer me good rates and was very pleasant to work with! I will be adding more policies as they come do and have started my referrals in her direction as well."