Skip to content
Profile photo of a State Farm Agent named: Justin Shelby

Would you like to create a personalized quote?

State Farm® Insurance Agent

Justin Shelby

Justin Shelby Ins Agency Inc

1721 Gibson Street
West Plains, MO 65775

Next to U.S. Cellular

Profile photo of a State Farm Agent named: Justin Shelby

Would you like to create a personalized quote?

Office Info

Office Hours

9am - 5pm
After Hours by Appointment
Call us 24 hours a day!


1721 Gibson Street
West Plains, MO 65775



Justin Shelby State Farm has been open since 2011 with multiple locations to serve our customers better. We offer Auto Insurance, Home Insurance, Renters Insurance, Small Business and Farm & Ranch Insurance. We offer personal and commercial auto insurance as well. We serve all of Missouri and Arkansas.

Insurance Products Offered

Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet

Other Products

Banking, Mutual Funds, Annuities

Tips on how to prepare for tax season

With a little planning, this year's income tax preparation can be your smoothest yet. Consider these tax tips.

Fire safety for businesses

Learn workplace fire safety and prevention tips to help protect your employees and business.

The Real Consequences of Drunk Driving

What's at stake if you're caught drunk driving? A lot. These tips help you avoid the dangers of drinking and driving.

View More Articles
The Justin Shelby State Farm office opened in Houston in 2011 to serve customers in Houston and Texas County. We also help business owners with insurance in West Plains, Mountain View, Willow Springs and surrounding Howell County. We are here to help with auto, commercial, home, renters, and life insurance. Our team helps families stay Insured from the unexpected and prepare for the future. We pride ourselves on our professional, friendly, experienced staff!
Karen Shipley State Farm Agent Team Member

Karen Shipley

Office Manager

I’ve been helping State Farm customers prepare for and recover from life’s twists and turns since 1999. I am dedicated to helping folks find the plans that fit their needs and budgets.

In my spare time, I’m usually found hanging out with my family and getting into DIY projects that are way over my skill level. 😊

Ashley Falkner State Farm Agent Team Member

Ashley Falkner

Account Manager

At Justin Shelby State Farm my main priority is to help my customers as if I was helping my family. I am a mother of a 3 amazing kids, one girl and 2 boys, so I understand the meaning of "life happens." We are always on the go between traveling softball tournaments for my daughter to fun guys trips for my boys.

I am married to an amazing man who served this country in the U.S. Army and then served as a sheriff’s deputy for 8 years to help others. In my down time I love to read books, spend time with my family, attend church and praise God by helping others. I love helping people set up life insurance to protect their loved ones more than anything. If I get the pleasure of helping you, I work to help you as if your family is my own.

Caitlan Romero State Farm Agent Team Member

Caitlan Romero

Account Manager

I have had the pleasure of helping State Farm customers in several states and am happy to be back in my home office here in Missouri! I have two daughters with my wonderful husband and enjoy spending my time with them outdoors whether its fishing or shooting. My hobbies include reading and obsessing over my house plants!

My goal is to help you by identifying your family's unique needs and finding a plan to fit those needs. I particularly enjoy home and farm insurance and making sure each customer understands their coverages so that when life happens, we have you covered.

John Boykin State Farm Agent Team Member

John Boykin

Account Manager

Since 1998, John Boykin has offered joy and excitement to the members of his life. In his latter years, he has dedicated his life to providing for his customers on their worst days. He believes that customers are eager to recommend him to their family and friends because he prioritizes them and acts on their behalf with the utmost professionalism. John works diligently with his customers to identify a plan that addresses all of their concerns.

John enjoys working with business needs and personal life insurance. He has two children. He has been married for 6 years. Each day, you’ll find John eating copious amounts of food. With 25 years of eating experience, he enjoys all varieties of cuisines.

Lacey Brotherton State Farm Agent Team Member

Lacey Brotherton

Account Representative

Hi, my name is Lacey and I am the friendly face that will greet you at the front desk when you visit our office! I am married with 3 kids and you can usually find us in the great outdoors where we enjoy hunting, fishing, and camping. I am committed to helping our customers and take pride in handling your claims with the utmost care and expedience!

Rebecca Chamberlain State Farm Agent Team Member

Rebecca Chamberlain

Agent's Executive Assistant

Born and raised in Mansfield, MO. Married for 12 years and have 2 children. Enjoy working in such a close knit community and truly getting to know others.
Available Positions
Please Note: This opportunity is about potential employment with an independent contractor agent who solicits applications for State Farm products and services, and does NOT result in employment with any of the State Farm Insurance Companies. The employment selection decision , terms and conditions of employment (such as compensation and benefits) are all determined solely by the independent contractor agent.